Terms and Conditions big805 –
Platform Usage Guidelines

1 Acceptance of Terms

These Terms and Conditions constitute a binding agreement between you as the user and big805 as the platform operator. This document governs all aspects of your use of the website, mobile app, and all services provided under the big805 brand.

By accessing or using the big805 platform in any way — including registering an account, making a deposit, playing games, claiming promotions, or simply browsing content — you hereby confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety.

These terms should be read together with the Privacy Policy and Responsible Gaming Policy big805, all of which together form the entire agreement between you and big805.

2 Eligibility & Registration

To be eligible to use the big805 platform, you must meet all of the following requirements at all times:

• Be at least 18 years old from the registration date and continued use of the platform.
• Being in a jurisdiction where online gaming is legally permitted.
• Registering using true, accurate, and current personal information — including your full name, date of birth, phone number, and a valid email address.
• Never having had an account previously terminated by big805 for a terms violation.
• Not acting on behalf of any third party when registering or playing.

Big805 reserves the right to request proof of identity (KYC) at any time to verify the information provided during registration. Documents that may be requested include a national ID, passport, bank statement, or proof of address. Failure to provide the requested documents within the specified timeframe may result in temporary suspension or account termination.

3 User Account

Each individual is only permitted to register and maintain one active account at big805 at any one time. This includes a prohibition on using multiple names, email addresses, phone numbers, or identities to create additional accounts.

You are fully responsible for:

• Keeping your password and account login credentials confidential.
• All activity that occurs under your account, whether with or without your knowledge.
• Ensuring your personal account information is always accurate and up to date.
• Notify big805 immediately if you suspect your account has been accessed without authorization.

Big805 will not be held responsible for any losses arising from unauthorized account access resulting from the user's negligence in safeguarding their login credentials.

Transferring a big805 account to another party, whether for free or for payment, is strictly prohibited. A big805 account is for the personal use of the registered owner only.

4 Deposits & Withdrawals

Big805 accepts deposits via a range of supported payment methods including FPX, major Malaysia online banks, and approved digital wallets. All deposits are processed instantly and credited to your account in a short time.

Regarding deposits:

• The minimum deposit amount is as stated on the platform at the time of the transaction.
• All deposits must be made from a payment method registered in your own name — third-party deposits are not accepted.
• Big805 reserves the right to reject or return any deposit suspected of involving funds obtained unlawfully.

Regarding withdrawals:

• Withdrawals are only processed to bank accounts registered under the same name as your big805 account.
• Verification may require identity confirmation (KYC) before processing, especially for first-time withdrawals or amounts exceeding certain limits.
• Withdrawal processing time depends on your VIP level — from within a few hours to a maximum of one business day.
• Big805 reserves the right to temporarily hold withdrawals for security review purposes if required.

5 Bonuses & Promotions

Big805 offers a variety of bonuses and promotions to registered members from time to time. Each promotion comes with specific terms and conditions that must be complied with before any bonus-related withdrawal is permitted.

General terms applicable to all big805 bonuses:

• Each bonus has a wagering requirement as clearly stated in the respective promotion's terms. This requirement must be fully met before any bonus funds or associated wins can be withdrawn.
• Bonuses may only be used once per promotion unless otherwise stated.
• Bonuses cannot be transferred between accounts or converted directly to cash without meeting the wagering requirements.
• Big805 reserves the right to cancel bonuses if promotion abuse is suspected, including the deliberate use of low-risk betting strategies solely to fulfil wagering requirements.
• All bonuses have a stated validity period — expired bonuses will be automatically cancelled.

Players who register multiple accounts to claim bonuses more than once will be considered to have abused promotions and the relevant accounts will be terminated.

6 Game Rules

All games available on the big805 platform must be played according to the rules set by the respective game provider. big805 is not responsible for any disputes relating to third-party game rules.

The following actions are prohibited while playing at big805:

• Use of any automation software, bots, scripts, or tools that assist in unauthorized gameplay.
• Exploiting bugs or technical vulnerabilities in games to gain an unfair advantage.
• Player collusion in multi-player games to manipulate game outcomes.
• Any action intended to manipulate the big805 payment or credit system.

In situations where a technical error results in an incorrect payout, big805 reserves the right to void the transaction and restore the account balance to its correct state. Wins obtained as a result of a technical error are considered invalid and will not be paid out.

7 User Responsibilities

As a big805 user, you agree to use this platform in a responsible and ethical manner. You acknowledge that:

• Online gaming involves financial risk and you choose to participate voluntarily and at your own risk.
• You will not play using funds you cannot afford to lose.
• You will use the responsible gaming tools provided by big805 if you feel your usage is becoming uncontrolled.
• You are responsible for complying with all laws and regulations applicable to online gaming in your jurisdiction.

Big805 provides a range of tools to help you play responsibly, including deposit limit, loss limit, session limit, and self-exclusion options. More information is available on the Responsible Gaming us.

8 Limitation of Liability

Big805 shall not be liable under any circumstances for any indirect, consequential, special, or punitive losses arising from the use of or inability to use this platform, including but not limited to:

• Service disruptions due to scheduled or unscheduled system maintenance.
• Data loss due to technical failures beyond the reasonable control of big805.
• Transaction delays due to technical issues on the part of third parties such as banks or payment processors.
• Losses arising from unauthorized account access caused by the user's own negligence.

Big805's maximum liability to any user under any circumstances shall not exceed the amount deposited by that user in the 30 days preceding the relevant claim.

9 Account Termination

Big805 reserves the right to suspend or terminate any user's account at any time, with or without prior notice, for the following reasons:

• Violation of any part of these Terms and Conditions.
• Suspected fraud, money laundering, or illegal activity.
• Bonus or promotion abuse.
• Registering with false information or another person's identity.
• Use of unauthorized software or other means to gain an unfair advantage.
• Behaviour deemed harmful or offensive to staff or other users.

Users may also request account closure at any time by contacting the big805 customer support team. Any valid funds in the account will be returned according to standard withdrawal procedures, subject to the resolution of all outstanding activity.

10 Terms Amendment

Big805 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice to users. Amendments take effect immediately upon publication of the new version on the platform.

It is your responsibility as a user to review this Terms and Conditions page periodically to stay informed of the latest applicable terms. The "Updated" date at the top of this document will reflect the date of the most recent amendment.

Continued use of the big805 platform after any amendments are published constitutes your acceptance of and agreement to the revised terms. If you do not agree with the changes made, you should stop using the platform and may request account closure.

11 Governing Law & Dispute Resolution

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or relating to the use of the big805 platform shall first be resolved through good-faith negotiation between both parties.

If a dispute cannot be resolved through negotiation within 30 days, both parties agree to resolve the dispute through binding arbitration in accordance with the prescribed procedures. The language used in all dispute proceedings shall be Bahasa Malaysia or English.

For any enquiries or complaints regarding these Terms and Conditions, please contact the big805 customer support team via live chat available within the platform 24 hours a day, 7 days a week.